![]() ![]() Besides, MTNL plans to extend the COSMOS (free calls within a group) facility to MTNL’s Garuda subscribers also. #Activate call waiting mtnl landline plans verification#It also plans to provide SMS (short messaging service) from landline to mobile phones through operator and waive off signature verification for transfer applications. MTNL is taking various other steps in a bid to become more customer-friendly, like starting a call centre for landlines, starting Telemarts where customers can purchase MTNL products. The scheme is not applicable to STD/ISD PCOs. The scheme is valid for three months from September-November ’03. However, the subscriber has to pay the outstanding amount in one instalment. Also, in cases of disconnection of phones due to non-payment, MTNL Mumbai has waived off the rental component for the period of disconnection. With Rs 50 charged for identification of caller id (CLIP) charges, The scheme puts MTNL on par with other service providers who are offering subscribers the option to go mobile with rentals of Rs 149. MTNL has also reduced rentals for its post-paid cellular service, Dolphin, to Rs 100 per month under the Budget plan. Mr Dube is in place of I C Srivastav, who died following a heart attack. ![]() ![]() Prior to this assignment, Mr Dube was posted at BSNL’s Pune circle. €œWe are hoping to stop the surrenders with this scheme,’’ said RL Dube, the new executive director, MTNL, who took charge last week. The scheme has already found about 10,000 takers. MTNL has waived off the Rs 800 installation charge for the three months (beginning October 2, ’03) for phones with the ‘only incoming call facility’ at a monthly rental of Rs 100 only. However, MTNL is now considering allowing subscribers to retain their existing phone numbers even as they move to the new ‘only incoming’ scheme. The ‘only incoming’ scheme was launched initially with an idea to provide a second phone to subscribers who use their phones for accessing the internet. The company has seen surrenders of about a lakh during the current fiscal with net surrenders likely to be in the 60,000-70,000 range. MUMBAI: Mahanagar Telephone Nigam (MTNL) hopes to stem the increasing number of surrenders of existing phone connections with the new option of ‘only incoming call facility’ phones available at a rental of Rs 100 only. ![]()
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